Sur La PLage Anguilla Villa
by Dawn Clementz
(New Jersey, USA)
We had a bad time at Sur La Plage villa.
We arrived as scheduled in Anguilla and the place was a disaster. We waited four hours for it to be cleaned.
Next, the owner arrives with four friends and two dogs. They have the maid start to wash all their laundry from our villa.
The dogs bark through the night, as well as cats fighting under the windows. The animals. mess was scattered all over the lawn.
Then we run out of water. We approach the owner about the water crisis. She instructs US to check the water pump and pressure. No water. Then when we tell her again we have no water. Her friends tell us "you're whining."
We have our aged mothers with us we are concerned for their health. She said "too bad life is tough." The owner didn't bat an eye. With no sanitation we were left to take our mothers to a public toilet. The owner wouldn't let us into her villa as promised in the AM to wash.
Also, I sat on the hammock. It broke, landing me flat on my back. We were offered only excuses insults and shallow apologies.
No compensation at all. We were stranded with no sanitation. only mistreatment.
WARNING: do NOT stay at SUR LA PLAGE.
Note From Nori Because this was so serious, I e-mailed Dawn to 1) be sure that the e-mail address provided was valid and that I could reach a "real person" and 2) to verify that she had really entered this experience. Here was her reply...
"I did write this review. We have traveled quite extensively throughout the Caribbean and Central America. We have had a "few bumps in the road' before, but we have never been insulted for asking for basic necessities.
With our mothers in our care this was quite overwhelming. I was amazed at the rude comments. There is more to the story, but O wanted to make the review simple and direct.
Thank you for your contacting me. i hope my review will spare others the disappointment and regret I feel.
Our holiday was ruined. I regret most our mothers' loss. It is now difficult to travel with them. I hope I have what it takes to show them another better vacation sometime.
Sincerely,
Dawn Clementz"